Privacy Policy

PORTL, Inc. ("PORTL", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights and choices. By using the PORTL Live Discovery App ("Service"), you agree to the practices described here.

1. Information We Collect

We collect only the data necessary to provide and improve the Service:

a. Information You Provide Directly

• Name, email address, and profile information when you sign up
• Event check-ins and media uploads (photos, videos, comments)
• Settings and preferences

b. Automatically Collected Data

• Device type and operating system
• App version
• Usage metrics (aggregated and anonymized)
• Location data (only with your permission): If you choose to grant location access, we collect your approximate or precise location while using the app to provide localized event listings, search results, and directions to venues. This data is only used while the app is active and is never stored beyond session-level processing.

We do not use cookies, Meta pixels, or Google Analytics.

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain your account
• Provide personalized and location-based event recommendations
• Enable content sharing and discoverability based on your preferences
• Improve app performance, usability, and feature development
• Send service-related notifications and updates

We do not sell or rent your personal data. We do not serve targeted third-party advertisements or share your information with advertising networks.

3. Your Privacy Controls

You have control over your privacy and how your information is shared:

• Set your account visibility to Private, Connections Only, or Public
• Choose whether others can see your event activity
• Edit or delete any content you've posted
• Permanently delete your account and all associated data

4. Data Retention

We retain your data only as long as necessary to provide the Service and comply with legal obligations. When you delete your account, all personally identifiable data is purged within 30 days.

5. Location Data Usage

Location access is optional and only requested to enhance your experience by:

• Showing nearby events
• Providing directions via map integrations
• Offering localized discovery tools

You can enable or disable location access at any time in your device settings. We never collect location data in the background or when the app is not in use.

6. Children's Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided information, we will delete it immediately.

7. Security

We use industry-standard encryption, secure servers, and access control protocols to protect your data. However, no method of transmission or storage is 100% secure, and use of the Service is at your own risk.

8. Global Privacy Rights

PORTL is committed to complying with global privacy laws including the General Data Protection Regulation (GDPR), UK GDPR, and other international standards.

Depending on your jurisdiction, you may have the right to:

• Request a copy of the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent or restrict processing
• Object to processing or request data portability
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at privacy@portl.live. We may ask you to verify your identity before processing your request.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the Service. Continued use of the app after changes are published means you accept the updated policy.

10. Contact Us

For any questions, concerns, or privacy-related requests, please contact us:

• 📧 contact@portl.com
• 🏢 PORTL, Inc.