FAQ

FAQS & LINKS

How can I watch recordings of the event?

To access recordings of The 2020 Shift Summit & Music Festival event coverage*, you need a paid ticket.

If you purchase a Premium, VIP or All Access Pass, you can access full event coverage with these steps:

  1. Sign In to The Shift Summit & Music Festival virtual venue website
  2. Enter the email and password you used to reserve your upgraded pass
  3. Enjoy the full festival content by Day or by Stage

Please note: If you don’t see the Sign In button, you’re probably already signed in.

If you have not purchased a pass, you can buy an All Access Pass which gives full access to all 18 stages and 110+ hours of The Shift Summit & Music Festival event.

*not all musical performances are available for post-event access due to artist licensing.

How do I register for the The Shift Summit & Music Festival virtual event?

The 2020 Shift Summit & Music Festival has now concluded. However, you can get unlimited, on-demand access to all 110+ hours of the festival with our All Access Pass. Please note almost all speakers and musical performances are available for replay, though a small handful are not due to artist licensing agreements.

What do I get with my paid ticket?

All Access Pass perks:

  • Unlimited access to all Festival Sessions* (18 Stages, 110+ hours of keynotes, panel discussions, lectures and more)
  • Exclusive keynotes from luminaries such as Deepak Chopra, Jane Goodall, Marianne Williamson, Michael Beckwith, and 250+ other leaders
  • Inspiring International Day of Peace programming featuring messages from around the world, children’s visions of peace, musical performances, a world peace ceremony, and so much more
  • 26+ hours of musical performances featuring well-known artists, including Michael Franti, Rising Appalachia, Deva Premal & Miten, Krishna Das, Kristin Hoffmann, Poranguí, Beautiful Chorus, Ajeet, and 40+ more
  • 30 yoga & movement sessions from dozens of top instructors and guides
  • 12 hours of healing modalities from 30 world-renowned experts and educators in the fields of energy healing, Ayurveda, shamanism, sacred sound, and much more
  • 12 inspiring action plans for how you can be part of The Shift with the foremost leaders in: peace, racial justice, women’s empowerment, education, media, sustainability, business, arts, governance, healing & health care, spiritual awakening, and transformational technology

If you purchased a Premium or VIP pass for the live online event and have questions about accessing your perks, please contact our Customer Support team for assistance.

When do I get my online event pass perks?

If you purchased a Premium or VIP ticket before the event concluded, you should have received an email upon successful registration with details on how to access your event perks and exclusives. You have been or will be notified via email about any and all perks your pass offers. If you have not received your email, please check your other folders, such as Promotions, Junk, or Spam, depending upon your email provider.

If you purchased an All Access Pass after the live online event concluded, you should have received an email upon successful registration with details on how to access The Shift Festival & Music Festival footage.If you purchased a ticket and have not received an email with your perk details, please contact our Customer Support team for assistance.

How does the online virtual event work?

The 2020 Shift Summit & Music Festival was held in a virtual venue with our platform partner, Portl. Sessions were streamed via video conferencing software. Much like an in-person multi-stage festival, “doors open” in the morning with a single mainstage of programming for approximately 2.5 hours.

Mid-morning, themed breakout stages opened, as well as two virtual stages dedicated to yoga/movement and healing. During the live online event, Festival-goers chose which stage to watch at any given time, moving through the panel discussions, interactive discussions, and powerful presentations. Up to 8 stages were running at once!

On the final day, held on the International Day of Peace, the mainstage spotlighted exclusive keynotes from groundbreaking luminaries such as Deepak Chopra and Jane Goodall, as well as the presentation of 12 action plans curated from the engaging conversations held on the Visionary stages.

Here are some of the key elements of The 2020 Shift Summit & Music Festival:

    • This was a 4-day global event, culminating in a massive celebration and mobilization on Monday, September 21, The United Nations International Day of Peace.
    • Friday, Saturday and Sunday – September 18, 19 and 20 – followed the same rough outline:
      • 8 AM to 10:30 AM Pacific Time – Main stage presentations, including keynote speeches and compelling panel discussions about the important issues of our time.
      • 10:30 AM to 1:15 PM Pacific Time – 12 themed breakout rooms (six at a time), featuring cutting-edge speakers and panels, on the topics of Peace, Sustainability, Racial Justice, Healing & Health Care, Business, Spiritual Awakening, Governance, Arts, Women’s Empowerment, Media, Transformative Technology, Education.
      • 10:30 AM to 4 PM Pacific Time – Concurrent with the breakout stages, we also had two specialty stages: Yoga & Movement, full of practices that you can follow along with, and The Healers Stage, featuring healers and teachers on a vast array of fascinating topics.
      • 1:30-6pm Pacific Time – 3 music stages with some of the most exciting talent from around the world!
    • We also featured all kinds of special events from around the world: an Indigenous Wisdom Council hosted by Grandmother Flordemayo and Hereditary Chief Phil Lane, Jr., a Rosh Hashanah service led by Rabbi Tirzah Firestone, a Yoga Mala with Shiva Rea, an exciting “Saturday Night Alive” broadcast, livestream peace broadcast from Jerusalem, and so much more! (Not all Special Events are available in the post-event package.)

How do I access the live online event?

The 2020 Shift Summit & Music Festival live online event concluded September 21.

If you wish to purchase on-demand access to the 2020 Shift Festival event coverage*, you can purchase the All Access Pass here.

If you purchased a Premium or VIP ticket during the live online event, you can access full event coverage with these steps:

  1. Sign In to The Shift Summit & Music Festival virtual venue website
  2. Enter the email and password you used to reserve your Premium or VIP pass
  3. Enjoy the full festival content by Day or by Stage

Please note: If you don’t see the Sign In button, you’re probably already signed in.

*not all musical performances are available for post-event access due to artist licensing.

Why does it say The Shift Network on my credit card statement or receipt?

The Shift Summit & Music Festival is presented to you by The Shift Network. For more information about The Shift Network, and to find out more about all the programs we offer, click here.

What is the refund policy for the Shift Summit & Music Festival?

Due to the nature of this event, we are unable to offer refunds for The Shift Summit & Music Festival. All purchases are non-refundable and non-transferable. However, if you are unable to join the event live and you have paid for a Premium or VIP pass, you will have unlimited access to the content after the event concludes. This will allow you to enjoy the event at your own pace, on your schedule. 

Who is The Shift Network? 

The Shift Summit & Music Festival is just one program of many produced by The Shift Network. We believe that we are one sacred family — united in our divinity and celebrating our diversity. Together, we can create heaven on earth through personal transformation and inspired action. We are all part of a wave of awakening consciousness, and we each have the power to make a real difference. Now is the time to discover and share your deepest gifts so we can evolve a peaceful, healthy, and sustainable world! You can find out more about The Shift Network here.

What is PORTL? 

PORTL is the official virtual venue partner for The Shift Summit & Music Festival. This is the website you will be on for enjoying the 4-day event festivities: https://portl.com/theshiftsummit/. When you register for the event, your information will be shared with PORTL for the purposes of managing access to the event and experiencing the event coverage. PORTL will not sell or use your information without permission.

All other Customer Support questions:

For all other questions about this event, please click here or submit a support request by clicking here.

Thank you for visiting The Shift Summit & Music Festival Customer Support Center!