Support

Effective Date: February 7, 2026

1. Introduction
   PORTL, Inc., a Delaware corporation (“PORTL,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Our Commitment: We Do Not Sell Your Data
   WE DO NOT SELL, RENT, TRADE, OR OTHERWISE MONETIZE YOUR PERSONAL INFORMATION TO THIRD PARTIES. Period. Your data is not a product we sell.

We do not share your personal information with advertisers, data brokers, or any third parties for their marketing purposes.

3. Information We Collect
   When you use PORTL, we may collect:

• Account information (name, email, password)
• Profile information you choose to add
• Events, groups, and content you interact with
• Messages and communications
• Location data (with your consent)
• Device and usage information

3. How We Use Your Information
   We use your information to:

• Provide and personalize our services
• Show you relevant local events
• Enable social features and messaging
• Send notifications (with your consent)
• Improve and secure the App

3. Information Sharing
   We only share information: (1) that you choose to make public, (2) with service providers who help us operate the App, and (3) when required by law.
4. AI-Powered Features (Porter)
   PORTL includes an AI-powered assistant called Porter that helps you discover events. When you use Porter, we share certain information with OpenAI, our third-party AI service provider.

What data is sent to OpenAI:

• Your query text (the questions you ask Porter)
• Your city name (if provided)
• Your approximate location coordinates (if you have enabled location services)

What is NOT sent to OpenAI:

• Your name, email, or phone number
• Your account credentials
• Your profile information
• Your messages or social connections

OpenAI processes your queries to generate helpful responses. OpenAI’s use of this data is governed by their privacy policy at openai.com/privacy. You can choose not to use Porter if you do not wish to share this data with OpenAI.

7. Your Rights
   You can:

• Access and update your information
• Delete your account through Settings
• Opt out of notifications
• Disable location services
• Request an export of your data

7. GDPR Rights (EEA/UK Users)
   You have rights to access, rectify, erase, restrict, port, and object to processing of your data. Contact [email protected] to exercise these rights.
8. Data Security
   We implement encryption, secure password hashing, access controls, and other security measures to protect your data.
9. Children’s Privacy
   PORTL is not intended for children under 16. We do not knowingly collect information from children.
10. Contact Us
    For questions about this Privacy Policy:
    PORTL, Inc.
    Email: [email protected]