FAQS & SUPPORT
- I’m experiencing a TECHNICAL ISSUE such as registration/login challenges or content streaming issues
- What is The Shift Music Festival & Visionaries Summit?
- How do I register for The Shift Music Festival & Visionaries Summit online event?
- How does the live online event work?
- How do I access the live online event?
- How can I donate?
- Can I watch recordings of the event?
- I purchased last year’s 2020 Shift Summit & Music Festival. How do I access that material?
- Who is The Shift Network?
- What is PORTL?
- All other Customer Support questions
I’m experiencing a TECHNICAL ISSUE such a registration/login challenges or content streaming issues.
In the majority of cases, following one or more of the suggestions below will solve the problem:
- Log in via a different web browser (Google Chrome, Safari, Firefox, or Vivaldi).
- Clear your current web browser cache/ history. Visit: http://www.refreshyourcache.com/en/home/ and click the button for the browser you are using.
- Reboot your computer or device.
- Log in via a different device.
If the issue persists, or you experience website errors such as 502 “bad gateway” and 404 “page not found” errors, please reach out to Portl customer support directly at EventSupport@Portl.com. During operating hours, Portl strives to respond within one hour. To help Portl’s technical support team assist you promptly, please include the following information in your email support request:
- Your computer’s operating system
- The browser you are using
- Screenshots of any error messages you encounter
- A description of what you were trying to do when you encountered the issue
Your experience as a valued customer is of the highest importance to us. For any technical issues, please reach out directly to EventSupport@Portl.com
What is The Shift Music Festival & Visionaries Summit?
The Shift Music Festival & Visionaries Summit is a free, online conference and music festival with 100+ speakers and music artists from around the globe coming together to offer electrifying inspiration, deep transformative practices, powerful healing work, ecstatic music celebrations, and real game plans for change.
This year, we are pleased to partner with TreeSisters, a social change and reforestation charity out of the UK. While this event is completely free, we invite you to donate to Tree Sisters and aid our goal of planting 1 million trees. To plant one tree costs on average about 50 cents USD. 100% of your donation goes to reforestation efforts through TreeSisters.
How do I register for The Shift Music Festival & Visionaries Summit online event?
To get your free ticket to the online Shift Music Festival & Visionaries Summit, simply click “Register Now” at the top of the page. You will be guided through a process to claim your free ticket. The Shift Music Festival & Visionaries Summit airs live online from September 17-19.
How does the live online event work?
The Shift Music Festival & Visionaries Summit will be held in a virtual venue with our platform partner, PORTL. Sessions are streamed via video conferencing software. Much like an in-person multi-stage festival, the “doors” will open in the morning with around 8 hours of presentations, discussions, panels, music performances, and special events throughout the day.
In the afternoons, you’ll be invited to join us in a series of breakout rooms for deeper conversations and discussions on a variety of topics including Peace, Sustainability, Women’s Empowerment, Racial Justice, Governance, Spiritual Awakening, Transformative Tech, Arts, Media, Education, Healing and Health Care, and Business.
There will also be 3 virtual “music stages”: Devotional/Medicine Stage, World/Dance Stage, and Singer/Songwriter Stage.
How do I access the live online event?
The Shift Music Festival & Visionaries Summit will take place live online from September 17-19. Once you register for free, you’ll receive an email with instructions on how to access the event beginning September 17. We’ll also send you a reminder email each morning during the 3-day online event.
How can I donate?
Donations can be made here via credit card/debit card, ACH, or crypto.Donations are tax-deductible in most countries. All donors will receive a tax receipt for their donation. The receipt is applicable for U.S. citizens or individuals and corporations with a tax exposure in the U.S.
Can I watch recordings of the event?
The Shift Music Festival & Visionaries Summit is a live online event. There will be re-airings after the event for a limited time. Please note not all segments will be re-aired, so we encourage you to register and join as many sessions live as possible. In mid-August, we will release the full event schedule to registered participants.
I purchased last year’s 2020 Shift Summit & Music Festival. How do I access that material?
Who is The Shift Network?
The Shift Summit & Music Festival is just one program of many produced by The Shift Network. We believe that we are one sacred family — united in our divinity and celebrating our diversity. Together, we can create heaven on earth through personal transformation and inspired action. We are all part of a wave of awakening consciousness, and we each have the power to make a real difference. Now is the time to discover and share your deepest gifts so we can evolve a peaceful, healthy, and sustainable world! You can find out more about The Shift Network here.
Founded in 2010 by Stephen Dinan and Devaa Haley Mitchell, The Shift Network (TheShiftNetwork.com) is a global leader in online transformational education, media, and events dedicated to helping people achieve their full potential. Reaching millions of participants worldwide, The Shift Network offers hundreds of courses featuring internationally renowned speakers on diverse subjects such as shamanism, energy healing, yoga, plant medicine, Qigong, and more.
TSN’s philanthropic arm donates to a wide range of environmental, health, and social justice causes. TSN can also be accessed through “The Shift App” available in both the Apple and Google App Stores. Coming in 2021 is a new podcast and a rich array of other media offerings. Through all these access points, TSN, which features one of the largest online libraries of peace-building resources in the world, is committed to empowering 100 million people in the next five years in order to accelerate a kinder, more peaceful, and livable planet for all.
What is PORTL?
PORTL is the official virtual venue partner for The Shift Music Festival & Visionaries Summit. You can enjoy the 3-day event on this website. When you register, your information will be shared with PORTL for the purposes of managing access to the event and experiencing the event coverage. PORTL will not sell or use your information without permission.
All other Customer Support questions:
Thank you for visiting the Customer Support Center for The Shift Music Festival & Visionaries Summit!