FREQUENTLY ASKED QUESTIONS

HOW IT WORKS 

FREE ACCESS
I’m excited about  FAERIEWORLDS: LIVE FROM HOME: How do I access it?

Where can I watch the free live feed?

Do I need a portal account to watch the free feed?

  • No. 

I see I can contribute to support my favorite bands and three great charities. 

VIP ACCESS
What do I get for VIP?

  • you can find the list of VIP benefits HERE:
  • ACCESS TO SPECIAL VIP CONTENT THIS WEEKEND
  • ACCESS TO ALL FAERIEWORLDS LIVE FROM HOME CONTENT AFTER THE EVENT 
  • VIP SPECIAL OFFERS ALL WEEKEND PLUS VIP LAMINATE
  • $50 OFF YOUR FAERIEWORLDS 2021 WEEKEND OR CAMPING PASS 
  • Sign up FOR VIP access HERE – https://portl.com/faerieworlds/

I bought VIP tickets to Faerieworlds live from home. How do I pick them up?

  • when you bought your VIP tickets, you created a Portl account. Use your Portl Username and Password to access Faerieworlds the day of show to explore all event features.  Once again the link for day of show events is https://portl.com/faerieworlds

I bought tickets to Faerieworlds and now have access to Faerieworlds live from home as a VIP. Sounds great. Does Portl have my name on file? How do I access my tickets?

  • We sent you an email with your coupon code for free access.  If you did not get it please write us at support@portl.com

Can I join Faerieworlds Live from home before the event or only during the event?

  • Yes. Just sign into Portl with your Username and Password and go to the Faerieworlds Community. Many guests will meet there before, during and after the event. 

    Do I need any special equipment to be part of the event?
  • If you want to participate in video meetups while watching the event please wear headphones to avoid sound conflicts

WORKSHOPS
I’m excited about FAERIEWORLDS: LIVE FROM HOME Workshops: How to I access them?

I signed up for a workshop. How do I get my ticket?

  • Sign into Portl with your Username and Password. 
  • I forgot mine – how do I access it? Click the forgot password link at sign in page

I dont see a schedule for the Workshops. How do I know when mine is? – the workshops are all virtual and can be accessed on demand. Some have posted lesson listed QA live sessions with instructors scheduled on their pages
How do I access the workshop?

  • Go to the Faerieworlds Community. GO to Workshops.
  • sign into your Workshop with your username and password.

My workshop is over two days. Can I access it the same way each day?

  • Yes. Follow the same procedure.

FAERIEWORLDS COMMUNITY
How do I join a Faerieworlds community?

Can I send a message through Portl  for my friends to join me in  Faerieworlds community?

  • Yes you can share the community page link with friends or invite them directly from the page.

Will I have access to these communities before and after the event?

  • Yes: just sign in. 

VENDING MARKETPLACE
Where can I find the Faerieworlds Vending market place?

Do I need VIP access for the marketplace?

  • No. 

Once I’m in the marketplace, what will I find there? 

  • You will find familiar and new Faerieworlds and FaerieCon vendors and their wares.

Will I be able to see vendors products and talk to them and purchase them online?Yes. you can experience live stream shopping and messaging and view photos and product purchase links. 

  • The Marketplace will be active and open through December and FaerieCon vendors will begin to be added in the Fall.