FREQUENTLY ASKED QUESTIONS

HOW IT WORKS 

PASSPORT ACCESS
What do I with my Passport?

  • you can find the list of PASSPORT benefits HERE:
  • ACCESS TO SPECIAL PASSPORT CONTENT THIS WEEKEND
  • ACCESS TO ALL FAERIECON LIVE FROM HOME CONTENT AFTER THE EVENT 
  • SPECIAL OFFERS ALL WEEKEND PLUS VIP LAMINATE
  • $50 OFF YOUR FAERIECON 2021 PASSPORT 
  • Sign up FOR PASSPORT access HERE – https://portl.com/faeriecon

I bought VIP tickets to FaerieCon live from home. How do I pick them up?

  • when you bought your VIP tickets, you created a Portl account. Use your Portl Username and Password to access Faerieworlds the day of show to explore all event features.  Once again the link for day of show events is https://portl.com/faeriecon

I bought tickets to FaerieCon and now have access to FaerieCon live from home as a VIP. Sounds great. Does Portl have my name on file? How do I access my tickets?

  • We will send you an email with your coupon code for free access.  If you did not get it please write us at support@portl.com

Can I join Faerieworlds Live from home before the event or only during the event?

  • Yes. Just sign into Portl with your Username and Password and go to the Faerieworlds Community. Many guests will meet there before, during and after the event. 

    Do I need any special equipment to be part of the event?
  • If you want to participate in video meetups while watching the event please wear headphones to avoid sound conflicts


FREE ACCESS
I’m excited about  FAERIECON: LIVE FROM HOME: How do I access it?

  • go to portl.com/faeriecon
  • click on the FAERIECON: LIVE FROM HOME panel at the top: you’re in!

Where can I watch the free live feed?

Do I need a portal account to watch the free feed?

  • No. 

I see I can contribute to support my favorite bands and three great charities. 

WORKSHOPS
I’m excited about FAERIEWORLDS: LIVE FROM HOME Workshops: How to I access them?

I signed up for a workshop. How do I get my ticket?

  • Sign into Portl with your Username and Password. 
  • I forgot mine – how do I access it? Click the forgot password link at sign in page

I dont see a schedule for the Workshops. How do I know when mine is? – the workshops are all virtual and can be accessed on demand. Some have posted lesson listed QA live sessions with instructors scheduled on their pages
How do I access the workshop?

  • Go to the FaerieCon Community. GO to Workshops.
  • sign into your Workshop with your username and password.

My workshop is over two days. Can I access it the same way each day?

  • Yes. Follow the same procedure.

FAERIECON COMMUNITY
How do I join a Faerieworlds community?

Can I send a message through Portl  for my friends to join me in  FaerieCon community?

  • Yes you can share the community page link with friends or invite them directly from the page.

Will I have access to these communities before and after the event?

  • Yes: just sign in. 

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